Datenschutzerklärung

Privacy Policy

27/06/2024

This Privacy Policy describes how Tail Wags ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from tailwags.online (the "Site").

1. Information We Collect

Personal Information: When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Personal Information we collect may include, but is not limited to:

  • Name
  • Billing and shipping address
  • Payment information (including credit card numbers)
  • Email address
  • Phone number

Device Information: We automatically collect certain information about your device when you visit the Site. This information may include:

  • Your IP address
  • Web browser
  • Time zone
  • Some of the cookies installed on your device

Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Cookies: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill your orders, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.
  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

3. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
  • We may share your information with third-party service providers to help us operate and improve our business.
  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@tailwags.online

Tail.Wags